Reference

Privacy Policy for Indian Account Data

If you open an account with us, this page tells you what we collect, why we use it, how long we keep it, and when we may share…

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a04s Privacy Policy for Indian Account Data
CONTACT PATHS

Ways To Contact Our Privacy Team

If you want to ask about this policy, we keep the contact path simple.

Privacy Inbox Send a written request if you want a copy of stored data, a correction…
In-App Chat Use chat when you need a faster reply about login history, contact details, or…
Web Form Choose the form if you want to update consent choices, raise a deletion request…
HOW WE HANDLE

How We Handle Your Data

We keep privacy handling narrow and practical. We collect only what we need to run your account, confirm requests, and protect sessions from unwanted access.

Collected Data

We keep contact details, login history, device signals, and wallet entries only when they relate to your account or a request you made. Anything outside that purpose is not part of our regular handling, and access stays limited.

Cookie Use

Cookies help us keep you signed in, remember form state, and tell whether pages load properly. If you clear them, some settings may reset and you may need to confirm your session again.

Session Security

We check device patterns and sign-in timing to spot access that does not match your usual behaviour. If a login looks unusual, we may ask for another verification step before the session continues or any change is saved.

Retention Window

We keep records only while they are needed for account service, dispute handling, legal duties, or recordkeeping required by law. After that, the data is deleted or archived with tighter access control and fewer people able to see it.

Change Requests

You can ask us to correct a field, update contact details, or request deletion where local law allows it. We confirm the account first so the right record is changed and the request is tracked.

Contact Route

Privacy requests can be sent through the inbox, chat, or form listed here. We route each one to the team that handles records and reply after checking the account and request type.

Questions About Your Data

These answers explain how we handle data, cookies, sharing, retention, and changes to your record. If a rule differs by location, the local law for your area decides what access or action is available. For anything not covered here, use the contact paths on this page and we will check the account before replying, so you know what to expect.

We collect contact details, login records, device data, and account activity needed to run the service. We do not keep extra fields unless they are needed for security, support, or a legal duty.

Cookies help us keep your session active, remember settings, and see whether pages load as expected. If you block them, some parts may ask you to confirm again or re-enter details.

We share limited data only with service partners that help process requests, secure sessions, or complete a required check. We do not share more than needed for that task, and access is limited.

Yes. Send the change request through the contact paths here and tell us which field needs an update. We verify the account first, then make the change where local law allows it.

We keep records for as long as they are needed for account service, dispute handling, legal duties, or recordkeeping rules. After that, we delete or archive them with tighter access controls.

Use the inbox, chat, or form on this page. We route the message to the team that handles privacy requests and reply after we confirm the account and the request type.

If the law in your area changes, we adjust how we handle access, storage, or deletion to match the new rule. We may ask you to resend a request so the record is handled under the current rule.